

The children were absolutely fed up at this point and hungry. We had to wait in a long queue…I would’ve thought it would’ve been preplanned prior to the visit? Also the lady asked us what we would like prior to entering the room what’s the pony in that! We didn’t expect to wait in the queue for nearly 20 minutes! The guy was looking at me as to say what the heck is this? After explaining that I’ve been given it by the lady, he had to go back into the room and explain why I have gone there with a piece of paper. who thought they where going to receive a Charm bracelet, as we where told on booking! At the end of this we where given a slip with my name written on and x2 pizza. We got out in 35 minutes and where told that the prize was a 25% voucher for next visit, Try telling that to children. Children didn’t enjoy the room was extremely upsetting for us to all see the hidden disappointment. We where told this room is great for children as we had two history lovers with us. Would not recommend.Not a good experience! Where to start! Booked for my niece’s 10th birthday as a surprise.

We’ve done quite a few escape rooms before but we’re not very good at them, we usually take the full hour.Ī completely cynical cash grab with clearly no desire to design a fun or challenging escape room. We bought it for a birthday event and it provided 30 mins entertainment. Overall we were really disappointed and feel very ripped off. We didn’t even need to use all the coal collected. The final puzzle required coal collected from previous puzzles throughout the room but there was seemingly no mechanical purpose for it so it wasn’t a satisfying conclusion. The puzzles weren’t satisfying to complete. When boxes released there was no springing open/other indication of the door being released- you had to pull on the door (which we didn’t try too hard as we didn’t want to use undue force). The host had to activate some releases, including one where we just had to tell the host the answer to a riddle, which didn’t really work narratively. Too many padlocks requiring 4 digit codes, not enough variety. A few ‘misdirects’ (puzzles with no solution to throw you off).

We paid £99 for the experience and it only took half an hour, we were not trying to be quick. The host was lovely but the game was very bad.
